EIOPA published a speech by Gabriel Bernardino, Chairman of EIOPA, at the
EIOPA Public event on Conflicts of Interest in Frankfurt: "Insurers and
intermediairies have to put the customer at the heart of their business.
Reality is that firms have to take full responsibility for well-protected
and satisfied policy holders. We should not be under any illusion that
conflicts of interest do not bring harm to customers"
You could read the speech here (Link:
https://eiopa.europa.eu/press-room/speeches-presentations-and-interviews/index.html
)
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